Support services available to you on campus, and remotely

We appreciate that due to our IT disruption, you may need to use our support services that we have available. Our support services remain available on campus, and remotely, and we have collated this information for you. 

Student life

Student life offers support on disability and inclusion, mental health & wellbeing, and hardship funding.  We offer on campus drops, as below, as well as bookable one to one meetings. 

On campus drop-ins: 10am-12noon 

Book a meeting 

You can also request a meeting, both in person and online via:

• Disability and Inclusion – Book a session or email disability-inclusion@wlv.ac.uk.
• Dennis Turner Opportunity Fund – Book a virtual session or email money@wlv.ac.uk 
• Mental Health and Wellbeing - Join a weekly wellbeing webinar each Wednesday. You can also register with our Mental Health and Wellbeing team or email  mhwenquiries@wlv.ac.uk. 

Wellbeing Champion drop-ins

Wellbeing Champions are student volunteers who take the lead with wellbeing by actively promoting and supporting wellbeing activities and services at the University of Wolverhampton. They help to deliver a wide range of public health campaigns to improve health outcomes and reduce inequalities. They are at the heart of the University's commitment to transforming lives and 
communities.

Meet your Wellbeing Champions weekly at a drop-in session

• Venue: City Campus
• Wednesdays 1pm-3pm Lord Swraj Paul, Business School (MU), every 1st and 3rd week of the month
• Thursdays 1pm -3pm Harrison Library, Ambika Paul Building (MD), every 2nd and 4th week of the month.

Walk & Talk

• Join the Wellbeing Champs' 'Walk & Talk' sessions every Friday to get outdoors and meet new people.
• Fridays 12.15pm at the Student Union Lounge (by the Sports Centre reception, City Campus.)

WLV Student Life Connect: Care first 

All students can access WLV Student Life Connect platform, provided by our partners at Care first. This is a FREE, CONFIDENTIAL, INDEPENDENT, and IMPARTIAL source of support for you, as an undergraduate, postgraduate taught, postgraduate research student, or an apprentice learner. 

• Call the free support line any time,  24 hours a day, on 0333 212 0672. 
• Online: Online resources and support: www.carefirst-lifestyle.co.uk (Username: uowstudent. Password: student). 
• App: Download My Possible Self app to your mobile device. 

See the latest schedule of free webinars delivered by Care first here. 

Find out more about WLV Student Life Connect from out University support webpages. 

ASK@WLV

Students can call ASK@WLV for advice or support on the normal number, 01902 518518, between 10am and 4.30pm. 

Students can drop in and speak to a member of the ASK@WLV team, between 9am-5pm at any of our campus locations:

• City Campus in the Ambika Paul Building, next to the Harrison Library.
• Walsall Campus in the foyer area of the Performance Hub, next to the Library.
• Telford Campus on the ground floor of the Darby Building.

Library Services

Libraries at City, Walsall and Telford campuses remain open for students to use, study spaces are available with temporary WiFi now accessible at Harrison and Walsall libraries. Staff are available for help and student support.

Opening hours will return to standard on Monday 26th February: 8:30am-midnight, Monday to Friday, and from 10am-10pm at the weekend. Please see our Opening Hours web page for the latest information, and details on registering for extended access at Hutchison Library, Telford.

With Library ASSIST you can get live chat support, available 24/7, as well as accessing our FAQs.

Skills for Learning workshops and one-to-one appointments continue to run as normal. Drop-ins will be running as normal from Monday 26th February.

Due to the IT issues, several key library systems unfortunately remain unavailable. This includes access to online library resources, including ebooks, ejournals, and databases. Digital Services are working hard to restore access as soon as possible. Check for updates on the Library website, wlv.ac.uk/lib.

We can also confirm that Skills drop-ins are available to students, and information can be found below:

• City (Harrison Library): Monday to Friday, 11am–2pm
• Walsall Library:  Tuesday, Wednesday and Thursday, 11am–2pm.

Academic Coaches

Your Academic Coaches are available to you on campus. All three faculties have merged to provide support from MI024 in the Alan Turin Building to ensure that we can continue to provide support to you.

• City Campus: Whilst the IT disruption is being resolved, the Academic Coaches for all three faculties at City Campus will be based in MI024 (Alan Turin Building). This is to ensure that support can be provided to you accordingly. 
• Walsall Campus: The Academic Coaches will be based in the canteen where temporary Wi-Fi has been set up. The current allocated time for this is 10.30am-4pm.

FABSS events and activities 

The following programme of events is arranged by the Faculty of Arts and Business Studies Studies, but ALL STUDENTS are welcome to join in, regardless of which course you are on. All events take place outside MU202, Lord Swraj Paul Business School, City Campus North, unless stated as online, via Teams. Email fabsscoaches@wlv.ac.uk for joining links or more information. 

Sports

Out sports activities will continue as planned, and a list of activities can be found below.

Let's Move Wolves

The Let's Move Wolves programme offers over 20 social sports each week at City and Walsall campuses. 

Student fees: £2 per session, no commitment required (or £30 membership).

There is also a wide range of exercise classes which you can pay as you go or access free with Gym membership.  

The Gym also has a quiet hour on Tuesdays and Thursdays between 10am-11am, City Campus. 

Download the WLV Sport app to see the latest timetables and book sessions. 

Find out more at wlv.ac.uk/gym or email gym@wlv.ac.uk. 

Students' Union 

The Students’ Union advice centre remains open and available by phone, online and in person at City Campus. They can advise on issues including wellbeing, academic, housing and signposting financial support. 

Access the advice centre online.

Visit in person at Ambika Paul building, City Campus, opposite Harrison Library:

• opening hours are 9am-4.30pm Monday to Friday.
• you can also contact by telephone, 9am - 4.30pm, Monday to Friday: 01902 322038.

Student voice

Sabbatical officers

sabbatical officers are committed to improving student experience. Contact them for matters arising in their area of responsibility:

• To champion your needs and make your voice heard: President Bisola Olatunji Bisola.Olatunji@wlv.ac.uk
• VP Academic: Yetunde Adedipe Yetunde.Adedipe@wlv.ac.uk
• VP Diversity: Yemi Adeyemi Opeyemi.adeyemi@wlv.ac.uk 
• VP Community and welfare: Funbi Babatunde  Oluwafunbi.Babatunde@wlv.ac.uk

School and Course Reps

The network of School, Course and Liberation reps are here to help you navigate issues arising in student life. They gather feedback from students to pass on to their departments as well as holding regular drop-in sessions.

Email welcomedesk.wolvesunion@wlv.ac.uk or Natalia.Falacinska@wlv.ac.uk  to find out more or be put in touch with the right member of our team.

Follow the SU on Instagram at @wolvessu and Facebook at facebook.com/wolvesunion and look out for SU email newsletters for latest updates about facilities and events.